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Privacy Policy

INTRODUCTION

DC Corp (Pty) Ltd (“Debt Corp” herein) herewith inform the client/user how DEBT CORP collects, uses, discloses, and stores personal information.

APPLICATION

This policy applies to anyone who accesses the DEBT CORP website or makes use of DEBT CORP website or services in terms of selling or buying immovable property.

PERSONAL INFORMATION

Scope

Personal information includes the information DEBT CORP collect in ways including but not limited to –

The information collected automatically when a client/user visits the DEBT CORP website. The information provided to DEBT CORP to request further information or enquire about a listing. The information provided to DEBT CORP when a transaction or registration for our newsletter is completed. The information provided voluntarily to DEBT CORP.

This policy excludes the following information –

Anonymous information. De-identified information. Statistical information. Public information.

The client/user’s information obligations

The client/user may only provide DEBT CORP with the client/user’s personal information. The client/user may only provide DEBT CORP with someone else’s personal information if the client/user has the necessary authorization to do so. It is not DEBT CORP’s responsibility to ensure that the client/user has the permission as referred to above.

ACCEPTANCE AND CHANGES

Acceptance

The client/user may not make use of any of DEBT CORP services if he/she does not agree with the content of this policy. When making use of any DEBT CORP services, it is accepted that the client/user has read through this policy as well as the DEBT CORP terms and conditions and that the said client/user accepts the content thereof.

Changes

By accepting this policy, the client/user acknowledges that DEBT CORP may change the content of this policy at any time and that the client/user will be notified of any changes via the DEBT CORP website, alternatively, via email. By continuing to make use of the DEBT CORP website and services after the aforementioned notification, the relevant changes will apply to the client/user.

COLLECTION OF PERSONAL INFORMATION

Automatically through our website

  • The client/user accepts that by visiting the DEBT CORP website, the client/user’s information is being collected automatically. Such information includes but is not limited to –
  • The client/user’s IP address. The client/user’s browser details. The client/user’s usage information.
  • The aforementioned information is used to display our website correctly per the client/user’s browser details. This information is also used for various relevant purposes including but not limited to the tracking of the activities of the client/user on the DEBT CORP website.

On submission of information on the website or registration

  • DEBT CORP may ask the client/user to provide DEBT CORP with certain identifying information when the client/user register for the newsletter or when the client/user contact us through the DEBT CORP website. Such information may include but is not limited to –
  • The client/user’s first name The client/user’s surname. The client/user’s email address. The client/user’s physical address. The client/user’s gender. The client/user’s mobile phone number. The client/user’s online identifiers. The client/user’s date of birth. The client/user’s identification number.

On making use of our services

  • When making use of any DEBT CORP services, the client/user may be required to provide DEBT CORP with certain product or service information.

Voluntary

  • When the client/user voluntarily provides DEBT CORP with personal information when enquiring about any DEBT CORP services or requesting any information.

Purpose for collection

We generally collect and process personal information for various purposes, including but not limited to –

  • Identify the client/ser; Verify the client/user; Create a user account; and Enter into agreement(s) with the client/user.

We collect registered client/users’ information in order to –

  • Fulfil contractual obligations to the client/user; Provide the client/user with information, products, and services; Communicate with the client/user about changes to the website, policies, procedures, products, or services; Get feedback from the client/user regarding information, products, or services; Comply with regulatory and statutory requirements.

By accepting this policy, the client/user agrees that DEBT CORP may process the client/user’s information for the purposes agreed to in this policy. The client/user further acknowledges that processing includes the following, but is not limited to –

Gathering of personal information. Disclosing of personal information. Combining personal information with other personal information.

USE

Processing

The client/user acknowledges that DEBT CORP may process the client/user’s personal information to fulfil any obligations towards said client/user.

Cookies

The client/user acknowledges that DEBT CORP may place small text files on the client/user’s device when the client/user visits the DEBT CORP website to provide the client/user with a personalized experience by associating the client/user’s personal information with said client/user’s device. Websites use cookies to –

Make platforms more accessible and user-friendly. Personalize interactions with various platforms based on the client/user’s interests and needs; Personalise advertising relevant to the client/user’s interests and limit the number of times the same advertisement is sent to a specific client/user; Send opt-in marketing communications to non-registered clients/users.

Cookies enable DEBT CORP to remember the client/user’s preferences and allow third parties to provide services to said client/user. Cookie settings can be changed manually by the client/user. The client/user won’t be provided with access to the cookies. The client/user won’t be provided with control over the cookies. The client/user acknowledges that the business partners of DEBT CORP use their own cookies on the DEBT CORP website, and they are governed by separate privacy policies.

Promotional messages

DEBT CORP undertakes not to provide the client/user with promotional messages unless the client/user opts in to receiving same. The client/user, however, agrees that DEBT CORP can send 1 (one) message requesting the client/user to opt into promotional messages without the client/user having to opt-in.

Targeted content

The client/user agrees that DEBT CORP may use the client/user’s personal information to provide the client/user with targeted content through the DEBT CORP website in a completely automated process.

Recording calls

The client/user acknowledges that DEBT CORP may monitor and record any telephone calls received from the client/user. The client/user further acknowledges that DEBT CORP may monitor and record any telephone calls made to the client/user by DEBT CORP.

DISCLOSURE

Sharing

The client/user acknowledges that DEBT CORP may share the client/user’s personal information with third parties to fulfil obligations towards the client/user, including but not limited to –

Other companies or divisions within the DEBT CORP and Transafrica Group. DEBT CORP contractors to assist in understanding the client/user’s personal information. Get through a sale or use of any DEBT CORP services. Third parties as required by applicable law.

Honour this policy

DEBT CORP undertakes to require anyone who receives a client/user’s personal information to comply with his policy whenever possible in terms of any applicable law.

Mandatory disclosure

The client/user acknowledges that DEBT CORP may disclose personal information to third parties should the disclosure be required by law, any relevant authorities, or a court order.

Marketing purposes

The client/user acknowledges that DEBT CORP may propose aggregate statistical information derived from a client/user’s and other people’s personal information to advertisers and business partners of DEBT CORP.

Personnel

The client/user acknowledges that DEBT CORP may need to disclose personal information to our personnel to do their jobs. DEBT CORP undertakes not to disclose personal information to personnel unnecessarily.

Change of ownership

The client/user acknowledges that DEBT CORP may assign rights to personal information to new owners should the ownership of DEBT CORP change.

SECURITY

DEBT CORP understands the importance of keeping personal information secure and undertakes to comply with all necessary data protection laws. DEBT CORP undertakes to ensure that their hosting company will host the DEBT CORP website in a secure server environment that uses a firewall and other advanced security means to prevent interference or access from outside intruders. DEBT CORP undertakes to implement disaster recovery procedures where appropriate.

STORAGE

Access

The client/user may request to be provided with a description of all personal information of the client/user held by DEBT CORP. The client/user may also request to correct, or update said personal information held by DEBT CORP.DEBT CORP undertakes to verify the client/user’s identity before providing the aforementioned information to the requesting client/user. The client/user acknowledges that DEBT CORP may charge the client/user a fee to reimburse DEBT CORP for possible costs associated with providing the aforementioned information provided that the law allows DEBT CORP to do so. Upon request to access or update personal information from the client/user, said client/user should provide DEBT CORP with all relevant personal information needed to identify said client/user.

Accuracy

DEBT CORP undertakes to take all reasonable measures to ensure that personal information collected from a client/user is accurate, complete, and up to date.

Participation

DEBT CORP may ask a client/user to update his/her personal information from time to time. DEBT CORP undertakes to verify the client/user’s identity to prevent unauthorized access when requesting the updating of personal information.

Retention

DEBT CORP will only keep a client/user’s personal information for as long as it is necessary to fulfil our obligations towards the client/user and in terms of the law. A client/user may provide DEBT CORP with permission to keep his/her personal information longer.

Transfer

DEBT CORP may transfer a client/user’s personal information outside of the country in which it was collected to a foreign country. The client/user consents to DEBT CORP processing his/her personal information in a foreign country with less stringent data protection laws than the country in which same was collected.

GENERAL

Updating or removing

A client/user may update or remove his/her personal information –

  • Through the DEBT CORP website.
  • By contacting DEBT CORP directly.

Limitation

DEBT CORP is not responsible for any other entity’s privacy policies or practices.

Enquiries

The client/user can contact DEBT CORP at any time regarding this policy or how a client/user’s personal information is being handled.